Help Center
Welcome to The Evolving Textures Help Center!
We're here to assist you with any queries or issues you might have regarding our plant-based, natural focused styling, and hair care products. Your satisfaction and well-being are our top priorities.
Get answers to frequently asked questions about:
- Product Information: Find detailed information about the ingredients, benefits, and usage instructions of our products.
- Ordering & Shipping: Guidance on placing orders, tracking shipments, and understanding shipping policies.
- Returns & Refunds: Learn about our return policy and how to initiate a return or exchange.
- Hair Care Tips: Expert advice on managing textured hair, natural styles, locs, braids, and twists.
- Account Management: Assistance with managing your online account and subscription services.
Customer Support
- Live Chat: Available from 9 am to 5 pm CST. Click here to start a chat.
- Email Support: Reach us at info@evolvingtextures.com We aim to respond within 24 hours.
- Phone Support: Call us at 1-217-645-1519 Our lines are open from 9 am to 5 pm CST.
Community & Resources
- Blog: Explore our blog for articles on black beauty, the history of African hair styling, and more.
- Forums: Join our community forums to discuss hair care, share experiences, and connect with others.
- Tutorials & Guides: Access our video tutorials and step-by-step guides for different hair styles and care routines.
Feedback & Suggestions
Your feedback is invaluable to us. Please let us know how we can improve your experience or what products you'd like to see in the future.
Customer Support
- Live Chat: Available from 9 am to 5 pm CST. Click here to start a chat.
- Email Support: Reach us at info@evolvingtextures.com. We aim to respond within 24 hours.
- Phone Support: Call us at 1-217-645-1519 Our lines are open weekdays from 10 am to 4 pm CST.
Stay Connected on Social
Instagram, Facebook, and Twitter for the latest updates, tips, and community stories.
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