Weekday orders are processed and shipped within 24-48 hours of receipt. We offer 2-3 day shipping at Checkout from trusted carriers such as USPS, UPS and DHL for international orders. Please Note: The shipping carrier's delivery time estimates may vary and may not be guaranteed. In the event of a lost or stolen package, please contact the Shipping carrier to process a claim. Filing an online claim with the shipping provider will render the best results to start an investigation and recover lost funds. We can submit a shipping claim on your behalf 10-20 business days after your order has shipped. A refund or replacement item(s) will be reshipped within 2-7 business days of your claim submission.

You can return most items for a refund or store credit within 30 days of delivery. Return shipping costs apply, and the item must be in its original condition and packaging to be accepted. You can return styling tools and accessories within 30 days of delivery, products must be disassembled and returned securely in its original packaging.

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Refund Options
Evolving Textures’ 30-day money-back policy, guarantees an item is eligible for a refund request within 30 days of delivery. You can choose to receive store credit for your return, or have the original payment method refunded. For more information on refund timing and amounts (including partial refunds and restocking fees), see refund policy below.