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Weekday orders are processed and shipped within 24-48 hours of receipt. We offer 2-3 day shipping at Checkout from trusted carriers such as USPS, UPS and DHL for international orders. Please Note: The shipping carrier's delivery time estimates may vary and may not be guaranteed. In the event of a lost or stolen package, please contact the Shipping carrier to process a claim. Filing an online claim with the shipping provider will render the best results to start an investigation and recover lost funds. We can submit a shipping claim on your behalf 10-20 business days after your order has shipped. A refund or replacement item(s) will be reshipped within 2-7 business days of your claim submission.
You can return most items for a refund or store credit within 30 days of delivery. Return shipping costs apply, and the item must be in its original condition and packaging to be accepted. You can return styling tools and accessories within 30 days of delivery, products must be disassembled and returned securely in its original packaging.
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Refund Options
Evolving Textures’ 30-day money-back policy, guarantees an item is eligible for a refund request within 30 days of delivery. You can choose to receive store credit for your return, or have the original payment method refunded. For more information on refund timing and amounts (including partial refunds and restocking fees), see refund policy below.
Introducing Nadra Smiley, the genius behind Evolving Textures Hair Products! Nadra Smiley is a trailblazer in the beauty industry, transforming how we care for our natural hair. With her expertise as a stylist and educator, she has devoted extensive time to researching and developing effective solutions for African American Hair.
20 + years in the industry
Stylist. Owner. Educator
20+ YEARS IN THE INDUSTRY
As a Natural Stylist & Hair Braider, I was fortunate enough to consult with some of the biggest beauty brands in the industry. But during this time, I realized there was a lack of representation for the natural hair and braid community. The products available were all designed for chemically treated hair causing breakage and scalp damage for those with natural hair.
Our team spent over 20 years sourcing oils and botanicals, experimenting with ingredients in our salon break room and at home. It was a long and challenging journey, but we finally found the solution. Our products are now beloved by clients who rave about the benefits they have seen for their hair and scalp. I believe that it is my purpose to share my experiences, both positive and negative, in order to positively impact the lives of others.
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I love the flawless styles and healthy hair results I see on my clients with Evolving Textures products. As a natural hair stylist, I must ensure my clients' hair is beautiful and healthy too! Evolving Textures products are infused with natural ingredients that nourish and protect the hair from damage, promoting growth and strength. They're also versatile, suitable for a range of textures.